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We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship within 30 days, or the specified product warranty period, whichever is greater. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. You may return a product within 15 days of purchase for any reason, provided that the product is in good condition and accompanied by all original packing materials. In cases other than defect, we can not accept returns of TASER and Phazzer products if the package seal has been broken.